STUDIO ETIQUETTE POLICY

This etiquette policy helps protect the inclusive, welcoming space we’re building together.

  • Please arrive at the studio at least 10 minutes prior to the start of class to give you time to get settled in our space and minimize disruptions during classes. 

  • There is a 5-minute grace period at the start of class in case you are running late. The door will be locked after the first 5 minutes to avoid disruptions for others attending the class. 

  • Upon arrival, please check in with your teacher at the front desk. 

  • The practice room is an electronics-free zone; please leave devices in the changerooms during class. 

  • Let your teacher know about any injuries, accessibility needs, or pregnancy before class so we are better informed to offer adjustments and help you move in a safe manner. 

  • During practice, we ask that conversation is limited, and invite you to focus inward and enjoy the collective calm. If there is an urgent matter that requires your attention, please do not hesitate to step out of the practice room—we simply ask that you respect the practice of others.  

  • As you leave the room at the end of class, please do so quietly to allow other participants to continue to enjoy the environment. 

  • Please ensure any props used are cleaned with the sprays/wipes provided and returned to our designated prop wall. 

  • Move Like You is a judgement-free zone. Discrimination, harassment, or harmful language will not be tolerated.

  • If you’re feeling unwell, we ask that you rest and return when you’re feeling better — for your safety and ours.

  • All memberships require a 4-month commitment. A cancellation fee of $89 will apply if membership is cancelled early. 30-days notice and notification by email at connect@movelikeyoustudio.ca is required for cancellation after the 4-month commitment period. 

  • All class packs, credits, and event credits are non-refundable, but may be transferred to another individual to enjoy classes at Move Like You. For extenuating circumstances, please contact us at connect@movelikeyoustudio.ca

  • Move Like You has an 8-hour late cancellation policy. Cancellations within 8-hours prior to the start of class will incur a $20 fee applied to your account (unlimited monthly membership, unlimited intro membership) OR a loss of a credit (class packs, drop-in, monthly 4/8 membership, CUSA membership). No-shows will incur a $25 fee applied to your account OR a loss of a credit.

  • If you have any questions or comments regarding purchases, cancellations, events, or any other concerns, please speak to Kiana or email us at connect@movelikeyoustudio.ca